Privacy Policy empir88 – Our Commitment to Protecting Your Information

This Privacy Policy ("Policy") describes how empir88 ("we", "Platform", or "empir88") collects, uses, discloses, processes, and protects your personal information when you use the empir88.pro website, the empir88 mobile app, or any services we provide.

By registering an account or using the empir88 platform, you agree to the collection and use of information as described in this Policy. If you do not agree with any part of this policy, please stop using our platform.

This Policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and relevant international data protection standards. We take this responsibility seriously and are committed to being a platform you can fully trust.

Empir88 collects personal data through several means — either information you provide directly during registration and platform use, or data collected automatically through technology within our platform.

Data You Provide Directly

• Identity information: Full name, date of birth, and identification card or passport number.
• Contact information: Email address, phone number, and residential address.
• Financial information: Bank account number, bank name, and details of the payment method you use for deposits or withdrawals.
• Verification documents (KYC): Copy of identification card, utility bill, or other documents requested during the identity verification process.
• Account information: Username, password (stored in an unreadable hashed format), and account preference settings.

Automatically Collected Data

• Device data: Device type, operating system, model, unique device identifier, and app version.
• Network data: IP address, browser type, ISP, and general geographic location.
• Usage data: Pages visited, time spent, games played, betting history, and interaction patterns within the platform.
• Cookie and similar technology data: as described in Section 8 of this policy.

The personal data we collect is used for clear and lawful purposes. Below is a summary table of data usage and the legal basis that permits such processing:

Empir88 will not use your data for any purpose beyond those stated in the table above without first obtaining your renewed consent.

Empir88 takes a strictly limited approach to sharing members' personal data. We do not sell your data. However, in certain situations, data may be shared with the following parties:

Third-Party Service Providers

We work with trusted service providers to help operate the platform, including payment gateway providers, cloud service providers, analytics systems, and customer support service providers. All these providers are bound by strict data protection agreements and may only use your data for purposes specified by empir88.

Legal Authorities

Empir88 will disclose personal data to lawful authorities when required by law — including the police, courts, or regulatory bodies — upon receipt of a valid order or request. We will not share more than what is necessary.

Business Transfer

In the event of a merger, acquisition, or sale of business assets, user data may be transferred as part of that transaction. Members will be notified before their data becomes subject to a different privacy policy.

We implement robust technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.

• 256-bit SSL Encryption for all data communications between your browser or app and our servers.
• Hashed password storage using the latest cryptographic algorithms — we do not store passwords in plain text.
• Two-factor authentication (2FA) available for all accounts as an additional layer of security.
• Continuous security monitoring 24/7 using an automated threat detection system.
• Internal access controls strictly enforced — only staff who require access to specific data to perform their duties are granted permission.
• Regular security audits by our internal security team and independent third-party auditors.

Empir88 retains your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law — whichever is longer.

• Active account data: Retained for the duration your account is active and for an additional period after account closure to meet legal requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and anti-money laundering (AML) legal requirements.
• KYC documents: Retained for the period required by the relevant authorities.
• Support communication logs: Retained for 3 years for reference and dispute resolution.
• Anonymous analytics data: May be retained for a longer period for platform improvement purposes.

Once the retention period expires, data will be securely deleted or anonymized. You may request early deletion subject to the conditions outlined in Section 7.

As an empir88 member and as an individual protected under Malaysia's data protection laws, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your data — subject to legal obligations that require us to retain it.
• Right to Restrict Processing: You may ask us to stop processing your data for certain purposes, including direct marketing.
• Right to Data Portability: You have the right to receive a copy of the data you provided to us in a machine-readable format.
• Right to Withdraw Consent: For processing based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team via LiveChat on the platform. empir88 will process your request within 30 days of receipt. For complex cases, this period may be extended with prior notice to you.

Empir88 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and gather analytical data that helps us understand how the platform is used.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as session login, security, and verification. Cannot be disabled.
• Analytics Cookies: Helps us understand how members use the platform, the most frequently visited pages, and general usage patterns. Data is collected anonymously.
• Preference Cookies: Saves your preferences such as language, display settings, and game preferences to personalise your experience.
• Security Cookies: Used to detect and prevent suspicious activity such as unauthorised login attempts.

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the empir88 platform. For further guidance, refer to your browser's documentation.

Empir88 is an entertainment platform restricted to individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If you are a parent or guardian who believes your child has registered an empir88 account or provided their personal data to our platform, please contact our support team immediately. We will take prompt action to delete the data and close the account in question.

Empir88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or relevant technological developments.

When significant changes are made, we will notify you through:

• In-platform notification on empir88 when you log in
• Email to the address registered in your account
• Updates to this Privacy Policy page with a new "Updated" date

Continued use of the empir88 platform after the changes take effect will be considered acceptance of the updated policy. We recommend you review this page periodically. The latest update date is always displayed at the top of this page.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how empir88 handles your personal data, our team is ready to assist.

You can reach us via:

• LiveChat 24/7 on the empir88 platform — the fastest channel for an immediate response
• Email: [email protected]

Our team will process privacy-related requests within 30 days of receipt. For complex requests, we will notify you if additional time is required.